Shopify Contact Form Spam

Shopify Contact Form Spam

6 mins

If you’re an online store owner who uses Shopify, you’ve likely experienced the annoyance of spam contact form submissions. Contact forms can be a valuable tool for engaging with customers, but they can also be abused by spammers.

While there are a few techniques you can use to combat this problem (including using CAPTCHA or reCAPTCHA on your forms), the best solution is to install a shield against these malicious bots in the form of a security plugin.

There are a few different plugins available that offer this type of protection, but we recommend using SpamBurner Security Plugin for Shopify.

This plugin uses an advanced algorithm to identify and block spam form submissions, and it’s been proven to be highly effective at preventing Shopify contact form spam.

What is Shopify and How Does Its Contact Form Work?

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.


One of the most important features of Shopify is its contact form. This tool allows businesses to collect customer information and track sales leads. The contact form is a vital part of any online store, and Shopify’s feature set makes it one of the best options available.

Shopify’s contact form is simple to use and customize. Businesses can add fields for customer information, such as name, email address, and phone number. They can also add a message field so that customers can leave comments or ask questions.

The form can be embedded on any page of the website, making it easy for customers to find and use. Additionally, businesses can use Shopify’s built-in email marketing tool to send automatic follow-up messages to customers who fill out the form. This feature helps to nurture sales leads and build relationships with customers.

What is Spam and How Does it Affect Contact Forms?

Many people are familiar with the term “spam,” but few know exactly what it is or how it affects contact forms. In its simplest form, spam is unsolicited email. 

However, spam can also be any type of unsolicited message, including text messages, instant messages, and even contact form submissions.

Most spam is sent for commercial purposes, such as advertising a product or service. However, spam can also be sent for political or religious purposes. 

Regardless of the intent, spam is a nuisance that can clutter inboxes and clog up contact forms. While spam is often harmless, it can occasionally be used to deliver malicious content, such as viruses or spyware.

In addition, some spammers use automated programs to submit thousands of messages at once, which can overload a contact form and cause it to malfunction.

For these reasons, it is important to be aware of the potential dangers of spam and take steps to protect yourself. 

What are the Dangers Spam Poses To Shopify Contact Form?

Spam is a nuisance. It clogs up our inboxes and can sometimes be difficult to get rid of. But did you know that spam can pose a serious threat to your Shopify contact form? Here are three ways that spam can damage your contact form:

First, spam can overload your contact form with unwanted messages. This can lead to your contact form crashing or malfunctioning. In addition, if you have a lot of spam messages in your contact form, it can be difficult for legitimate messages to get through. As a result, you may miss important customer inquiries or messages.

Second, spam can contain malicious code that can damage your contact form or infect your computer with viruses. This type of spam is often referred to as “phishing” spam because it tries to trick you into giving away personal information such as credit card numbers or passwords.

If you click on a link in a phishing email, you could inadvertently download malware onto your computer or give hackers access to your personal information.

Finally, spam can be used to collect sensitive information from your contact form. Hackers may create fake forms that look identical to your own in order to steal customer information such as names, addresses, and credit card numbers. 

Once they have this information, they can use it for identity theft or other fraudulent activities.

By taking the necessary precautions, you can help protect your Shopify business from the dangers of spam.

How To Identify Spam on Shopify Contact Form?

Most of us have been there before: we’re scrolling through our email inbox, looking for that one important message, when we suddenly spot an email that looks… off.


The sender’s name is unfamiliar, the subject line is full of strange characters, and the body of the text is nothing but a series of links. We all know that feeling of dread when we realize we’ve been caught by a spammer.

Fortunately, there are a few easy ways to spot spam on Shopify contact forms. 

First, take a look at the sender’s email address. If it’s a long string of random characters, or if it includes the word “spam” anywhere in it, then it’s probably best to delete the message without opening it.

Second, check the subject line for any red flags. If it’s written in all caps, or if it contains any excessive punctuation (e.g., “!!!!!”), then chances are good that it’s spam.

Finally, take a look at the body of the text. If it’s nothing but a series of links, or if it’s full of spelling and grammatical errors, then there’s a good chance that you’re dealing with a spammer.

Of course, not all spam is created equal. Some spam messages are more innocent than others, while some can actually be dangerous.

If you’re ever unsure about whether or not a message is truly spam, your best bet is to err on the side of caution and delete it without opening it. After all, it’s better to be safe than sorry!

What to do while Shopify Contact Form Is Affected By Spam?

These days, online businesses are under constant attack from spam. Spammers use automated software to fill out forms on websites, and they often target contact forms in particular.

This can be a major problem for businesses that rely on their contact form to communicate with customers.

Fortunately, there are a few steps that you can take to protect your Shopify contact form from spam.

First, make sure that you have a CAPTCHA on your form. This will help to ensure that only real humans can submit the form.

Second, consider using a honeypot field. This is a hidden field that spammers will fill out, but real users will never see it. Including a honeypot field will help to reduce the number of spam submissions that you receive.

Finally, consider installing a third-party plugin that provides additional protection against spam. There are many great options available, and they can help to keep your contact form clean and clutter-free.

By taking these steps, you can ensure that only genuine inquiries come through to your inbox. These steps will help you to save time and maintain a healthy relationship with your customers.

How To Prevent From Being Affected By Spam?

There are few things more frustrating than trying to fill out a contact form on a website, only to have it continuously refreshed by a spam bot.

Luckily, there are steps that website owners can take to prevent their Shopify contact forms from being affected by spam.

One of the simplest things that can be done is to add a CAPTCHA to the form. This will help to ensure that only real users are able to submit the form. 

Additionally, the form itself can be hidden behind a “submit” button or link. This will make it more difficult for bots to find and fill out the form.

Finally, website owners can also use an anti-spam service such as Akismet. This service will help to filter out any spam submissions before they reach the website owner.

By taking these steps, website owners can help to ensure that their Shopify contact forms are spared from the annoyance of spam submissions.

Which Spam Filters Are The Best?

There is no doubt that spam filters are important when it comes to protecting your Shopify contact form from unwanted messages. But with so many different spam filters on the market, how do you know which ones are the best?

Here are a few things to look for when choosing a spam filter for your Shopify contact form:

Ease of use: You should be able to easily set up and manage your spam filter without any headaches.

Effectiveness: The most important thing is that your spam filter is effective at blocking unwanted messages.

Cost: There are some great free spam filters available, so you don’t necessarily have to spend a lot of money to get a good one.

Keep these things in mind and you’ll be sure to find the best spam filter for your Shopify contact form.

Final Thoughts

Shopify is a platform that helps businesses create an online store. One of the features offered by Shopify is its contact form.

This form allows customers to get in touch with business owners about products or services. However, as with any contact form, there is always the possibility of spam messages being sent through it.

Here, we have discussed what spam is, how it affects contact forms such as the one offered by Shopify, and how to prevent it from happening. We hope you found this information helpful and will be able to apply it to your own Shopify store.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

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