Is Salesforce Free for Nonprofits

Is Salesforce Free for Nonprofits?

5 mins

Salesforce is a powerful CRM software that offers many features and benefits for businesses of all sizes. But is Salesforce free for nonprofits?

Yes! Salesforce for nonprofits is totally free. You can create an account and manage your entire organization, including all of your donors, volunteers, and interactions, without paying a dime.

In fact, Salesforce is the world’s leading CRM software and it enables nonprofits to manage their fundraising, communications, and operations more efficiently. While Salesforce is not free for nonprofits, there are many discounts and special pricing options available.

What is Non-Profit CRM and How Does it Work?

Non-profit CRM is a term that describes how organizations manage their relationships and interactions with their customers or clients.

In the non-profit sector, CRM can be used to track donor engagement, manage volunteer databases, and streamline fundraising efforts.

In order to be effective, a non-profit CRM system must be able to track data from a variety of sources, including social media, website visits, phone calls, and emails.

It should also be able to provide insights into donor demographic information and giving history. By understanding the needs and behaviors of their donors, non-profits can more effectively target their communications and grow their support base.

When used correctly, non-profit CRM can be an invaluable tool for building relationships and furthering the mission of an organization.

Do Non-profits Use Salesforce?

Salesforce is a popular CRM (customer relationship management) software that allows businesses and organizations to track their customers, sales, and other data.


Many nonprofits use Salesforce because it offers a number of features that can be helpful for managing donor relationships and tracking donations.

For example, Salesforce can help you keep track of your donors’ contact information, donation history, and giving preferences.

Additionally, Salesforce’s “Nonprofit Success Pack” provides additional features specifically designed for nonprofits, such as tools for managing volunteer opportunities and fundraising campaigns.

Is Salesforce Non-Profit Free?

Salesforce is a cloud-based CRM software that offers a variety of features to help businesses manage their customer relationships. While Salesforce does have a free version, it is not intended for use by nonprofits.

The free version has limited functionality and is best suited for small businesses or individuals who are just getting started with CRM. For nonprofits, Salesforce offers a discounted price on their enterprise edition.

Does Salesforce Have Non-Profit Pricing?

Salesforce is a cloud-based CRM software that offers its users a wide range of features and customization options. While it is a paid service, Salesforce does offer discounts for non-profit organizations.

In order to qualify for the discount, organizations must provide proof of their 501(c)(3) status.

Once approved, they will receive a percentage off of the list price for any Salesforce products that they purchase.

Additionally, Salesforce offers grants to non-profits that can be used to cover the cost of subscription fees. Grant applications are available on the Salesforce website and are reviewed on a rolling basis.

For organizations that do not qualify for the discount or grant program, Salesforce does offer a free trial period. During the free trial, organizations can explore all of the features that Salesforce has to offer and decide if it is the right fit for their needs.

After the trial period ends, they can then choose to subscribe to the service or cancel their account with no penalty.

Overall, Salesforce provides a variety of options for non-profit pricing that makes it accessible for organizations of all sizes.

What is Salesforce for Non-Profit?

Salesforce for Nonprofits is a cloud-based customer relationship management (CRM) software that enables nonprofits to manage their fundraising, donor communications, and program delivery more efficiently and effectively.

It offers a wide range of features specifically designed to meet the needs of nonprofits, such as:

  • A customizable Donor Management system that allows you to track donations, send thank-you letters, and generate reports.
  • An integrated Volunteer Management system that makes it easy to recruit, train, and deploy volunteers.
  • A powerful Campaign Management toolkit that helps you plan, execute and measure the success of your fundraising campaigns.
  • An Event Management system that simplifies the process of planning and executing events

Salesforce Non-Profit Pricing

The Salesforce Nonprofit Success Pack (NPSP) is a free software package designed to help nonprofits manage their donors, volunteers, and constituents. 

The NPSP is built on the Salesforce platform and provides nonprofits with powerful tools for managing relationships and fundraising.

The Salesforce Nonprofit Success Pack is available at no cost to 501(c)(3) organizations that are registered in the United States, Canada, or Mexico.

To be eligible for the NPSP, nonprofits must have an active Salesforce account and meet certain criteria set by Salesforce.

Salesforce Nonprofit Cloud vs NPSP: Which is Right For Your Organization?

As a Salesforce partner who specializes in working with nonprofits, we often get asked about the difference between Salesforce’s Nonprofit Cloud and NPSP (Nonprofit Success Pack).


Both offer powerful features designed to help nonprofits streamline their operations, but which one is right for your organization?

Here’s a quick overview of the key differences between Nonprofit Cloud and NPSP:

Nonprofit Cloud is a complete solution that includes everything you need to run your nonprofit on the Salesforce platform. It includes CRM, fundraising, marketing, and community management tools all in one place.

NPSP is a set of add-ons and enhancements that can be added to an existing Salesforce implementation. It includes features like donation management, householding, and constituent relationship management.

Nonprofit Cloud is best suited for organizations that are looking for an all-in-one solution or those who are just getting started with Salesforce.

NPSP is best suited for organizations that already have a Salesforce implementation in place and are looking to add additional functionality specifically designed for nonprofits.

Both Nonprofit Cloud and NPSP offer free trials so you can try them out before making a decision.

If you need help determining which option is right for your organization, our team at NPC (a division of DataCore Partners) would be happy to chat with you about your specific needs.

Salesforce for Nonprofits- How Does it Help?

Salesforce is a powerful customer relationship management (CRM) system that can help nonprofits streamline their operations and better manage their relationships with supporters.

While Salesforce is not exclusively for nonprofits, its capabilities can be particularly helpful for organizations that rely heavily on donor relationships. 

Here are some of the ways that Salesforce can help nonprofits:

  • Keep track of supporter contact information and interactions.
  • Create and track fundraising campaigns.
  • Automate email communications with supporters.
  • Analyze data to better understand donor behavior and identify trends.
  • Stay organized by tracking tasks and events in a central location.

Bottom Line

Salesforce for Nonprofits is a great way to keep track of donations, volunteers, and other important metrics in order to optimize your organization’s fundraising potential.

It can be used to connect with donors and create more opportunities for giving.  Salesforce also offers free or discounted pricing options for nonprofit organizations.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

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