Is Pipedrive a CRM

Is Pipedrive a CRM?

6 mins

Pipedrive is a web-based software that helps you manage your sales pipeline and track your progress. It’s an online tool that organizes your leads and opportunities but is it a CRM?

Yes, Pipedrive is a CRM software that helps salespeople manage their customer relationships and sales pipeline. It’s a Web-based application that can be accessed from any computer or device with an Internet connection, and it integrates with most email clients and calendar applications.

Pipedrive is one of the more popular CRMs on the market, and it has received some good reviews from users. It’s easy to use and can be customized to fit the needs of different businesses, and it offers a variety of features such as contact management, lead tracking, deals management, reports, and more.


What Type of Software is Pipedrive and How Does it Work?

Pipedrive is a software company that specializes in developing sales pipeline management tools. The company was founded in 2010 by two Estonian entrepreneurs, Timo Rein and Urmas Purdue.

Its initial focus was on providing small businesses with an easy-to-use and affordable sales CRM (customer relationship management) solution. Today, the company has over 100,000 customers in 170 countries. Pipedrive’s flagship product is its namesake sales pipeline management tool.

The software offers a visual representation of the sales pipeline, which helps sales teams track prospects and deals as they progress through the various stages of the sales process.

In addition to the core sales pipeline management features, Pipedrive also offers a number of other features designed to help sales teams close more deals, including email integration, task management, and reporting.

What Makes Pipedrive A Reliable CRM?

There are plenty of CRMs on the market these days. So, what makes Pipedrive stand out?

Here are some reasons why Pipedrive is a reliable CRM:

User-friendly interface: One of the biggest complaints people have about CRMs is that they are difficult to use. Pipedrive’s interface is designed to be intuitive and easy to use, so you can get up and running quickly without a lot of frustration.

Excellent support: If you do run into any trouble, Pipedrive’s customer support is second to none. They are always quick to respond and happy to help you resolve any issues.

Affordable price: Pipedrive is one of the most affordable CRMs on the market, making it a great option for small businesses or startups on a tight budget.

Powerful features: Despite its affordable price, Pipedrive packs a punch when it comes to features. It includes everything you need to manage your sales pipeline effectively, from lead capture to deal closing.

Customizable: Pipedrive is also highly customizable, so you can tailor it to meet the specific needs of your business. There are tons of integrations available, so you can connect it to the other tools you use, and you can even create custom fields and workflows if needed.

Mobile app: The Pipedrive mobile app makes it easy to stay on top of your sales pipeline while on the go. You can add new deals, update existing ones, and view your dashboards and reports right from your mobile device.

Reliable: Last but not least, Pipedrive is a reliable CRM that you can count on. It has a strong track record with users and consistent five-star reviews across the board. Plus, it’s backed by a team of experts who are always updating and improving the platform.

What Is The Role of Pipedrive In Your Business?

In today’s ever-changing landscape, it’s more important than ever to have a reliable system in place to help you manage your sales pipeline and stay on top of your goals.


That’s where Pipedrive comes in. Pipedrive is a sales management tool that gives you full visibility into your pipeline and helps you close more deals.

Here are the ways Pipedrive can help you run your business: 

1. Streamline your sales process: Pipedrive helps you streamline your sales process by keeping all of your information organized and easily accessible in one place. This way, you can focus on selling, not on trying to find the right data. 

2. Stay on top of your pipeline: With Pipedrive, you can see exactly where each deal is in the sales cycle at all times. This way, you can prioritize deals that are ready to close and keep track of where things are at with each prospect. 

3. Grow your business with ease: As your business grows, Pipedrive grows with you. It’s scalable and easy to use, so you can add new users and features as needed without any disruptions to your workflow. 

4. Increase efficiency: With Pipedrive, all of your data is automatically synced and updated in real time across all devices. This means no more wasted time trying to track down the latest version of a document or chasing down email attachments. 

5. Close more deals: By giving you full visibility into your pipeline, Pipedrive empowers you to close more deals and reach your goals faster. With its many features and integrations, it’s everything you need to successfully manage your sales operation – all in one place. 

Pipedrive is an essential tool for any business that wants to stay organized, efficient, and ahead of the competition.

Implementing Pipedrive into your workflow will help streamline your sales process and give you the insights you need to close more deals and grow your business.

How to Use Pipedrive in Your Business?

Pipedrive is a sales management tool designed to help small businesses close more deals. The tool is simple to use and efficient, making it a popular choice for sales teams. However, Pipedrive can be used for more than just sales management.

Here are some tips and tricks for using Pipedrive in your business:

Create a Deals Pipeline

Use Pipedrive to create a deals pipeline and track the progress of each deal. This will give you a clear overview of your sales funnel and help you close more deals.

Use the Kanban Board

The Kanban board is a great way to visualize your sales pipeline and see which deals are close to being won. Use the Kanban board to prioritize deals and keep your sales team focused on the most important ones.

Automate Your Email Marketing

Pipedrive’s email integration makes it easy to automate your email marketing. With just a few clicks, you can set up automated emails that will be sent to leads at different stages of the sales cycle. This will save you time and help you close more deals.

Set Up Automatic Reminders

Pipedrive’s reminder system ensures that you never forget to follow up with a lead or customer. You can set up automatic reminders for calls, emails, and meeting requests. This will keep your customers happy and help you win more business.

Integrate with Other Tools

Pipedrive integrates with a number of other business tools, such as CRM systems, accounting software, and document storage solutions. This makes it easy to manage all of your business data in one place.

Use the Reports Feature

Pipedrive’s reports feature helps you track your progress and identify areas for improvement. With just a few clicks, you can generate reports on deal volume, conversion rates, and average deal size. This valuable data will help you fine-tune your sales strategy and improve your results.

If you’re not sure if Pipedrive is right for your business? Try the free trial today and see how it can help you close more deals!

The Drawbacks of Using Pipedrive

Pipedrive is a CRM software designed to help sales teams close more deals. While it does have some features that can be helpful for sales teams. 

There are also some drawbacks to using Pipedrive:

First, Pipedrive is a CRM tool with a limited feature set. If you are looking for a tool with robust features, then Pipedrive is not the right choice for you. The lack of features might be a dealbreaker for some businesses.

Another drawback of using Pipedrive is that it is not as user-friendly as some of the other CRM tools on the market. The interface can be confusing and difficult to navigate. This can make it challenging for users to get the most out of the tool.

Additionally, Pipedrive does not offer a free trial, so you will have to commit to a paid plan before you can try it out.

Finally, Pipedrive is a relatively new company, so there is always the risk that it could go out of business or be acquired by another company. This could lead to disruptions in service or changes in pricing.

Overall, Pipedrive has some drawbacks that you should be aware of before deciding if it is the right CRM tool for your business.

Top 5 Alternatives to Pipedrive

There are a number of CRM (customer relationship management) software on the market today that offer alternatives to Pipedrive.

Here are some of the top 5:

1. Salesforce

Salesforce is a comprehensive CRM software that covers a wide range of features such as sales automation, marketing automation, opportunity management, and more. 

2. Zoho CRM

Zoho CRM is another all-in-one solution that includes features such as sales force automation, contact management, deal management, and campaign management. 

3. HubSpot Sales

HubSpot Sales is a cloud-based CRM software that focuses primarily on sales automation and pipeline management. 

4. AgileCRM

AgileCRM is a cloud-based CRM software that offers features such as contact management, deal flow automation, task management, and more. 

5. SugarCRM

SugarCRM is an on-premise CRM software that offers a variety of features such as sales force automation, customer service, marketing automation, and more.

Bottom Line

Pipedrive is a reliable CRM that can be used in your business to manage sales and leads. It is easy to use, has a variety of features, and integrates well with other programs.

However, there are some drawbacks to using Pipedrive, including the cost and its lack of social media integration. There are several alternatives to Pipedrive that you may want to consider.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

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