Is Asana a CRM

Is Asana a CRM?

5 mins

Asana is a task management tool that has gained popularity in recent years. It’s been called a “to-do list on steroids,” but can it also be considered a CRM?

Yes, Asana is a cloud-based CRM. It’s often compared to Salesforce, as they are both popular CRMs. However, there are some key differences. For instance, Asana is geared more towards team collaboration and project management, whereas Salesforce is more focused on sales and customer relations.

It is a great option for businesses that are looking for a CRM that is easy to use and that can be accessed from anywhere. The pricing plans are also very affordable, which makes it a cost-effective choice for small businesses.

What is Asana and How Does it Work?

Asana is a web-based application designed to help teams track their work and manage projects. It is now used by over 60,000 organizations, including major corporations such as Airbnb, Twitter, and Uber.

It allows users to create “projects” which are essentially groups of tasks. Projects can be organized into folders, and tasks can be assigned to specific users or groups.

Users can also add due dates, comments, and attachments to tasks. Asana also offers a variety of features for managing projects, such as the ability to create Gantt charts and Kanban boards.

Asana is free for teams of up to 15 people, and paid plans start at $10 per month per user. 

What Makes Asana A Reliable CRM?

Asana is a CRM(customer relationship management) software created to manage customer data and improve customer relations. Asana is known for its user-friendly interface and its ability to integrate with other software.

Here are the reasons why Asana is a reliable CRM: 

  • Asana is easy to use and intuitive. This means that you don’t need to spend hours training your employees on how to use the system. 
  • It is highly customizable. This means that you can tailor the system to fit your specific business needs. 
  • Asana integrates with a number of popular business applications. This makes it easy to connect all of your company’s data in one place. 
  • It offers a free trial so you can try out the system before you commit to using it long-term. 
  • This software has an excellent customer support team that is always available to help you with any questions or issues you may have. 

Choosing the right CRM for your business is essential to your success. Asana is a reliable CRM that can help you take your business to the next level.

What Is The Role of Asana In Your Business?

Asana is a work management platform that enables businesses and teams to collaborate more effectively. It helps users coordinate and track their work, from the simplest of tasks to the most complex projects.

It also provides real-time updates and notifications, so everyone is always on the same page. This platform integrates with a variety of other business tools, making it a truly powerful workflow solution.

Here are some essential roles that Asana can play in your business:

Streamlining Communication

One of the biggest challenges in any business is communication. With Asana, all your team’s conversations and files are in one place, so everyone is always on the same page. This makes it easy to find information and reduces the need for unnecessary meetings.

Improving Productivity

By helping teams track their work and stay organized, Asana can lead to significant productivity gains. In fact, one study showed that Asana users were up to 20% more productive than those who didn’t use the platform.

Facilitating Better Collaboration

Effective collaboration is essential for any successful business. Asana makes it easy for team members to share files, give feedback, and keep track of progress on shared projects. This leads to better decision-making and faster execution.

Enhancing Customer Service

In today’s competitive landscape, customer service is more important than ever. Asana can help businesses keep track of customer requests and ensure that they are addressed in a timely manner. This leads to happier customers and increased loyalty.

Reducing Operational Costs

One of the biggest benefits of using Asana is that it can help businesses save money. By streamlining communication and improving productivity, Asana can help businesses avoid costly mistakes and reduce operational expenditures.”

How to Use Asana in Your Business?

Asana is a business tool that allows you to manage projects and tasks in one place. It is simple to use and can be accessed from any device. 

Here are some steps you should follow:

Step 1: Create an account

To create an account, go to Asana’s website and enter your email address. You will then be prompted to create a password. Once you have created an account, you can start using Asana for free.

Step 2: Create a project

To create a project, click on the “Projects” tab and then click on the “Create Project” button. You will then be prompted to enter a name for your project and select a workspace. Once you have created a project, you can invite others to collaborate with you.

Step 3: Add tasks

To add tasks, click on the “Tasks” tab and then click on the “Add Task” button. You will then be prompted to enter a name for the task and select a due date. You can also assign the task to specific people or teams.

Step 4: Track progress

To track progress, click on the “Progress” tab and then click on the “Track Progress” button. You will then be able to see how much progress has been made on each task.

Step 5: Share results

To share results, click on the “Share” tab and then click on the “Share Results” button. You will then be able t send a link to your results via email or social media.

What are the Drawbacks of Using Asana?

Asana is a project management tool that helps teams to organize, track, and manage their work. It is a popular tool among businesses of all sizes, but it is not without its drawbacks.

One of the biggest drawbacks of using Asana is its learning curve. The tool can be complex to use, and it may take some time for users to become familiar with all of its features.

Additionally, Asana can be expensive, particularly for larger teams. There is also a limit to the number of members that can be added to a team, which can be frustrating for growing businesses.

Another drawback is that Asana does not offer a free trial period, so users must decide whether or not they are willing to commit to the tool before they have a chance to try it out.

Finally, Asana is not as customizable as some other project management tools, which can make it difficult to tailor the tool to specific needs.

Despite these drawbacks, Asana remains a popular choice for many businesses due to its ease of use and comprehensive feature set.

What are the Alternatives to Asana?

If you’re looking for a new project management tool, you may be wondering if Asana is the right fit for your team. After all, it’s one of the most popular options on the market. However, it’s not the only option. There are a number of Asana alternatives that offer similar features and functionality.

Here are some alternatives to Asana that you should consider:


JIRA is a popular project management tool used by software development teams. It offers features like agile project management, time tracking, and bug tracking.


Trello is a visual project management tool that uses Kanban boards to help teams track and manage their work. It’s simple to use and very flexible, making it a great choice for small teams.


Basecamp is another popular project management tool that offers features like to-do lists, file sharing, and group chat. It’s simple to use and perfect for small teams who need a basic project management solution.


Wrike is a full-featured project management tool that offers features like task management, Gantt charts, and resource planning. It’s perfect for larger teams who need a more robust solution.


Smartsheet is a spreadsheet-based project management tool that offers features like task management, real-time collaboration, and pivot tables. It’s a great choice for teams who are already familiar with spreadsheets and want a tool that integrates well with other office applications.


Podio is a flexible project management tool that offers features like custom workflows, templates, and third-party integrations. It’s perfect for teams who need a highly customizable solution.

Final Thoughts

So is Asana the perfect CRM for your business? It depends. If you’re looking for a user-friendly platform with lots of features, Asana is definitely a contender.

However, if you need more specialized support or have a larger team, you may want to look at some of the alternatives listed here.

At the end of the day, it’s important to find a CRM that fits your needs and makes your workflow easier, not harder.


Leave a Reply

Your email address will not be published. Required fields are marked *


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

Control form spam forever and win. Feel the burn!

Then only $14 / mo.