Do You Get a Custom Domain With Bigcommerce?

5 mins

BigCommerce is a popular e-commerce platform that offers both free and paid plans. As a user, it’s natural to wonder whether you’ll get a custom domain with it or not.

Yes, BigCommerce offers a custom domain for paid plan users. 

The custom domain name will be included in your paid plan services. You can also use a free subdomain name that BigCommerce provides for all users.

Does BigCommerce Provide Domain?

Yes, BigCommerce provides domain names for customers who sign up for a new account

There are two ways to get a domain through BigCommerce: 

  • Register a new domain name with BigCommerce.
  • Transfer an existing domain name to BigCommerce. 

If you register a new domain name with BigCommerce, the cost is $14.95 per year for .com domains and $24.95 per year for other top-level domains (TLDs).

If you transfer an existing domain name to BigCommerce, there is no charge for the transfer itself, but you will need to renew your domain registration at the standard rates ($14.95/year for .com domains and $24.95/year for other TLDs).

How To Point Domain to BigCommerce?

If you have a domain registered with a third-party provider and would like to use it with your BigCommerce store, you will need to update your DNS settings.


This will tell the internet where to find your website. You will need to set two A Records and one CNAME Record in your DNS Zone File.

First, log in to your account with the domain provider. 

Then, locate the page where you can manage your DNS settings (this is usually called something like “Domain Manager” or “DNS Management”). 

Once you’re on this page, look for a section called “Zone File” or something similar.

In the Zone File, there should be an area where you can add records. 

To point your domain to BigCommerce, you’ll need to add two A Records and one CNAME Record: 

For the first, A Record, enter @ for the hostname field and for the IP Address/Target field.

For the second A Record, enter @ for the hostname field and for the IP Address/Target field 

For the CNAME Record, enter www for the hostname field and shops@secure2.

Does BigCommerce Offer DNS Hosting?

Yes, BigCommerce offers DNS hosting as a part of its e-commerce platform

With BigCommerce, you can manage your DNS settings in the Control Panel. 

In addition to managing your DNS settings, BigCommerce also offers a Domain Name System (DNS) management service.

This service provides you with an easy way to manage your DNS records and settings.

How Do I Get a Domain for My E-Commerce Website?

There are a few different ways to get a domain for your e-commerce website. 

The most common and probably easiest way is to buy one from a domain registrar like GoDaddy or Namecheap

You can also get a free domain from some hosting providers, but usually only if you’re using their hosting services as well.

If you’re not sure what kind of domain you want, then it’s probably best to start by looking at the various options available from registrars. 

They usually have different domains grouped by category (e.g., .com, .net, .org), so you can browse through and see which ones might be a good fit for your website. 

Once you’ve found one that you like, you can check to see if it’s available by doing a search on the registrar’s website.

If the domain you want is already taken, don’t worry, there are still plenty of other options out there. 

You could try adding an additional word or two to make it more unique, or look for alternative TLDs (.biz, .info, etc.). 

Sometimes changing just a single letter can make all the difference too (.com vs. .co).

Once you’ve found an available domain that you’re happy with, simply add it to your cart and checkout. 

The process differs slightly between registrars but is generally pretty straightforward. 

You’ll need to provide some personal information (name, address, etc.), choose how long you want to register the domain for (1 year is usually fine), and then pay for it using a credit card or PayPal account.

After that’s been taken care of, your new domain should be ready to use within 24-48 hours!

How To Set Up BigCommerce Domain Name?

If you’re running a business, having a custom domain name is essential. It makes your website look more professional and helps customers find you online. 


But if you’re using BigCommerce, you might be wondering how to set up a custom domain name. The good news is that it’s actually pretty easy to do. 

Here’s how to do it:

First, log in to your BigCommerce account and go to the Domains page.

Here, you’ll see a list of all the domains associated with your account. 

If you haven’t already registered a domain, click on the “Add Domain” button. 

Enter your desired domain name in the box and select the extension (e.g., .com, .net, .org).

Then click on the “Check Availability” button to see if the domain is available. 

If it is available, click on the “Add Domain” button to add it to your account. 

If it’s not available, try another variation or extension until you find one that’s available.

Once you’ve added your domain to your account, go to the Storefront URL section and select “Use a Domain I Own.” 

Enter your custom domain name in the box and click on the “Save” button. That’s it!

What are BigCommerce Nameservers?

BigCommerce nameservers are responsible for managing the DNS (Domain Name System) records for your store

These records include the A record, which maps a domain name to an IP address, and the CNAME record, which specifies that a domain is an alias for another domain.

When you first create a store with BigCommerce, we automatically generate these records for you and provide you with the nameserver information that you need to use. 

However, if you ever want to change your DNS provider or switch to using a custom domain, you will need to update your store’s DNS records accordingly. 

Updating your DNS records can be a bit technical, but we’ve got step-by-step instructions to help you out.

Once you’ve updated your records, be sure to contact our support team so that we can properly configure your store on our end.

Wrap Up

You can either purchase a domain through BigCommerce or transfer an existing domain to BigCommerce. 

If you purchase a domain through BigCommerce, you will be able to use it immediately.

If you transfer an existing domain to BigCommerce, the process usually takes about five days.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

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