Do Customers Pay for Shipping on Shopify

Do Customers Pay for Shipping on Shopify?

6 mins

When you’re starting an online store, one of the most important decisions you need to make is what platform to use.

Shopify is a popular e-commerce platform that many entrepreneurs choose because it’s easy to use and offers a lot of features.

But one question that often comes up is whether or not customers have to pay for shipping.

No, customers do not pay for shipping on Shopify. Shopify offers a flat rate shipping fee for merchants who use the platform to sell their products.

This fee is charged regardless of the order size or the customer’s location.

How Does Shipping Work With Shopify Store?

When an order is placed on a Shopify store, the shop owner will receive an email notification with the customer’s shipping information. This will include the name, address, and phone number of the person placing the order.

The shop owner can then either ship the item themselves or use a fulfillment service. If they ship the item themselves, they will need to package it up and take it to their local post office or UPS/FedEx store.

The shop owner will be responsible for paying for shipping costs and ensuring that the package arrives safely at its destination.

If using a fulfillment service, Shopify has integrations with many different companies (such as Shipstation) which makes fulfilling orders much easier.

With fulfillment services, Shopify stores can automatically send orders to be fulfilled as soon as they are placed without any intervention from the shop owner. This is especially helpful for stores that receive a high volume of orders.

How Much Does Shopify Charge Customers for Shipping?

For your order value is $0 – $100.00, the shipping rate price would be $24.99. This is quite a substantial amount, especially if you are selling lower-priced items.


In addition, this shipping rate does not include any insurance or tracking, so if you are selling higher-priced items, you may want to consider adding those features to your shipping service.

Overall, Shopify offers a great eCommerce platform but their shipping rates are definitely on the high end.

If you are selling lower-priced items, you may want to look into alternative shipping options that can offer lower rates.

What is the Shopify Discounted Shipping Rate?

Shopify’s Discounted Shipping Rates are available to all Shopify merchants, and they can save you up to 50% on your shipping costs.

All you need to do is sign up for a free account with Shopify, and then you’ll be able to access their discounted rates. 

The best part about Shopify’s Discounted Shipping Rates is that they’re completely transparent.

So you’ll always know exactly how much you’re saving. And if you ever have any questions or need help setting up your account, their friendly support team is always happy to help.

How Does Shopify Shipping Cost Calculator Work?

The first thing to note about the Shopify shipping cost calculator is that it’s based on real-time data from major carriers like UPS, FedEx, and DHL. This means that the rates you see are always up-to-date and accurate. 

You can also rest assured that the prices you’re seeing are the same ones that will be applied to your order when it’s placed.

To use the Shopify shipping cost calculator, simply enter in the details of your shipment (origin, destination, weight, etc.) and select your preferred carrier. 

The calculator will then give you an estimated price for shipping your order. Keep in mind that these prices are only estimates. 

The actual charges may vary depending on things like promotions or special discounts that carriers are offering at any given time.

One of the great things about using the Shopify shipping cost calculator is that it gives you a chance to compare rates from different carriers side-by-side.

This way, you can easily find the option that offers the best value for your particular shipment. 

And if you need help deciding which carrier to use, our team of e-commerce experts is always happy to offer advice!

How to Charge Shipping Per Item on Shopify?

If you have a Shopify store, you may have noticed that there is no option to charge shipping per item. 

This can be frustrating if you have products of different sizes and weights and need to charge different shipping rates for each. 

Fortunately, there is a workaround that will allow you to do this:

First, you need to create a new shipping zone for each type of product (for example, small items, large items, etc.). 

Then, in the Shipping settings for each zone, set the price per item as desired. 

Finally, in the checkout settings for your store, enable the “Shipping Calculator” so that customers can see the shipping charges before they complete their purchase.

With these steps in place, you’ll be able to properly charge shipping per item on your Shopify store!

Which Shiping Rate Should You Choose on Shopify?

Choosing the right shipping rate on Shopify can be tricky.

On one hand, you want to charge your customers enough to cover your shipping costs, but on the other hand, you don’t want to price yourself out of the market.

There are a few things you should take into account when making your decision:

First, consider the average order value of your store; second, research the shipping rates of your competition; and third, calculate your own shipping costs.

Once you have all this information, you can make an informed decision about which shipping rate is right for your store.

In general, we recommend charging a flat rate shipping fee that covers the cost of shipping most orders; this will keep your customers happy and help you avoid any nasty surprises down the line.

How to Set Up Shipping Rates on Shopify?

If you’re running a Shopify store, then you know that one of the most important factors in keeping your customers happy is providing them with accurate shipping rates. After all, no one wants to be surprised with hidden fees at checkout! Fortunately, Shopify makes it easy to set up shipping rates for your products.


Here’s how to do it:

First, log in to your Shopify admin and go to Settings > Shipping

Here, you’ll see an overview of all the shipping options that are available to you.

Next, click on the “Create shipping zone” button. This will allow you to set up a new shipping zone for your store. 

Give your shipping zone a name (for example, “US Shipping”), and then select the countries that should be included in this zone.

Once you’ve done that, click on the “Save changes” button

Now it’s time to add some shipping rates! To do this, scroll down to the “Shipping rates” section and click on the “Add rate” button.

Here, you’ll need to fill out some information about your shipping rates, such as the name of the rate (for example, “Standard Shipping”), the price of the rate, and any conditions that need to be met in order for this rate to be applied at checkout.

Be sure to click on the “Save changes” button when you’re done so that your new shipping rate is saved! And that’s it!

You’ve now successfully set up a new shipping zone and added a few shipping rates for your customers to choose from at checkout.

Is Shipping Included in Shopify?

If you’re using Shopify to run your online store, then you’ll be happy to know that shipping is included in the price of your monthly subscription.

That means you don’t have to worry about paying any extra fees for shipping your orders. 

Of course, if you want to offer free shipping to your customers, then you’ll need to factor in the cost of shipping into your product prices.

But overall, having Shopify take care of Shipping for you is a huge time-saver and definitely worth the price of admission.

Who Pays for the Shipping Label on Shopify?

If you’re using a Shopify shipping label, then you’ll be charged for the label when you create it. 

The cost of the label will depend on the carrier that you’re using and the service level that you’ve selected. 

For example, if you’re using UPS and have selected their ground shipping service, then your label will cost $5.95.

However, if you select UPS next-day air shipping, then your label will cost $32.95

You can see all of the available carriers and service levels, along with their associated costs, on Shopify’s help page about creating shipping labels. 

Once you’ve created and paid for your shipping label, Shopify will send the order information to the carrier so that they can start processing it.

The carrier will then pick up the package from your store and deliver it to its destination.

Wrap Up

All in all, customers are more likely to pay for shipping if it’s clear from the outset how much it will cost and what they’re getting for their money.

Use these techniques to be transparent about shipping fees and give your customers a positive experience that leads to repeat business.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

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