Can You Turn Off Specific Products for Users in BigCommerce

Can You Turn Off Specific Products for Users in BigCommerce?

4 mins

As a business owner, you want to make sure that your customers have the best experience possible when they visit your store. 

So is it possible to turn off a specific product for users in BigCommerce?

Yes, you can. BigCommerce allows you to turn off products for specific users. 

All you need to do is tweak the settings of product views on the BigCommerce platform.

How Do I Hide Products in BigCommerce?

There are a few different ways that you can hide products in BigCommerce. 

The first way is to go into the settings for each individual product. In the settings, there is an option to turn off the visibility of the product.

When you turn off the visibility, the product will no longer show up on your storefront. 


The second way to hide products is by using categories. You can create a category and then drag and drop products into that category.

Once you have created the category, you can go into the settings and turn off the visibility of that category. 

This will cause all products in that category to be hidden from your storefront. 

The last way to hide products is by using search filters. You can create a search filter and then specify which products should be hidden from results when that filter is applied. 

This is a good option if you want to keep certain products hidden from general searches but still allow them to be found if someone knows exactly what they are looking for.

How to Hide Specific Categories in BigCommerce?

You may have created a category in BigCommerce, but now you want to hide it from your customers. 

Maybe it’s a seasonal category that is no longer relevant, or maybe you’re planning to launch a new line of products and you want to keep the old line hidden until the launch. 

Whatever the reason, hiding categories in BigCommerce is a fairly simple process. 

To hide a category, go to the “Catalog” section of your BigCommerce control panel and click on “Categories.” 

Find the category you want to hide and click on the “Edit” button. In the “Visibility” section, change the setting from “Visible” to “Hidden.” 

Save your changes and that’s it! The category will now be hidden from your customers. 

Of course, if you ever want to make the category visible again, simply go back into the edit screen and change the setting back to “Visible.” 

Hiding categories is a useful way to keep your store organized and tidy, so don’t be afraid to use this feature!

How Do I Hide SKU in BigCommerce?

There are a few different ways that you can hide SKU in BigCommerce. 

One way is to go into the settings for your product and click on the “Advanced Settings” tab. 

From there, you can scroll down to the “Inventory” section and uncheck the “Display SKU on Product Page” option.

This will hide the SKU from being displayed on your product page. 

Another way to hide SKU in BigCommerce is by using CSS code. You can add the following code to your theme’s CSS file:

div.product-sku { display: none; } 

This will hide all instances of the SKU on your store.

If you only want to hide it on certain pages, you can add this code to those specific pages instead of your theme’s CSS file.

Can You Customize BigCommerce?

Yes, BigCommerce is a highly customizable platform. You can use the BigCommerce platform to create a unique store that meets your specific business needs. 


There are a number of ways you can customize BigCommerce, including:

Selecting a Custom Theme

With BigCommerce, you can select from a number of pre-designed themes, or you can hire a designer to create a custom theme for your store. 

Adding Custom Pages

In addition to the standard pages that come with your BigCommerce store (e.g., the home page, product pages, etc.). you can also add custom pages. 

For example, you could add an About Us page, or a Contact Us page.

Customizing the Design of Your Store

Beyond selecting a theme for your store, you can also customize the individual elements of your store’s design. For example, you can change the colors, fonts, and layout of your store. 

Adding Extensions and Apps

One of the great things about BigCommerce is that it offers a wide variety of extensions and apps that allow you to further customize your store.

For example, there are apps that allow you to add social media integration or live chat support to your store.

Can Multiple Users Use the Same BigCommerce Store?

Yes, you can add multiple users to your BigCommerce account and give each user different permissions.

This can be helpful if you have a team of people who need to help manage your store. 

Adding new users to your BigCommerce account is simple.

Just go to the Settings page and click on the Users tab. 

From there, you can click the “Add User” button and enter the user’s information. 

Be sure to select the appropriate role for the user from the drop-down menu. Roles determine what actions a user can take in your store. 

For example, an administrator has full access to all areas of the store, while a customer service representative only has access to certain areas, such as orders and customers.

Once you’ve added a new user, you can manage their permissions by going to their profile page and clicking on the “Permissions” tab.

Here, you can select which areas of the store they have access to and what actions they’re allowed to take in those areas. 

For example, you could allow a customer service representative to view orders but not edit them. 

Managing multiple users in your BigCommerce account is easy with the built-in tools!

Wrap Up

All in all, if you want to know how to turn off specific products for users in BigCommerce, the answer is that it’s possible but not easy. 

If you’re willing to put in the work, though, it can be a great way to improve your store’s overall user experience.


Michael Fied

founder of and SpamBurner

Michael Fied is the founder and CEO of and SpamBurner. In addition, he’s an internationally top-rated and award-winning website advisor and website architect with a global team of 55. You can find Michael on LinkedIn or contact him directly here.

Control form spam forever and win. Feel the burn!

Then only $14 / mo.